AirBnb rolled out new rules this week prohibiting hosts from making guests strip beds or do dishes before checkout.
Airbnb has introduced a new set of rules barring hosts from forcing guests to perform demanding chores before checkout.
Under the policy unveiled by the global short-term rental company this week, guests will no longer be required to complete tasks that would take a lot of time, or that a cleaner would typically perform. That includes stripping beds, doing a load of laundry, removing trash off the premises, and washing and putting away dishes.
In another major development, AirBnB hosts will be prohibited from imposing fines or penalties on renters, because they already have protection against any guest damage.
According to the company, the policy overhaul comes in response to pushback from customers complaining about having to both pay cleaning fees and being forced to do chores themselves prior to checkout.
The new rules will apply to reservations booked on or after Nov. 20, 2026.
Watch the video above for an in-depth look at the AirBnB rule changes after years of customer complaints.