Higher education has spent the last decade optimizing for the student experience with everything from enrollment funnels to retention analytics and personalized dashboards, while largely overlooking the people responsible for keeping it all running....
Higher education has spent the last decade optimizing for the student experience with everything from enrollment funnels to retention analytics and personalized dashboards, while largely overlooking the people responsible for keeping it all running. And all of that optimization matters. But there’s a conversation that can’t wait any longer: the employee experience — specifically, what happens when the higher ed IT staff who keep institutions running don’t feel like institutions are keeping them. This isn’t a soft HR concern. It’s an operational risk. EDUCAUSE’s 2026 Workforce Report found…
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EdTech Magazine — Higher Ed (EN)