As many universities face budget pressure, staffing constraints and growing administrative demands, California State University has built a centralized approach to managing workflows across the nation’s largest four-year public university system. “Wi...
As many universities face budget pressure, staffing constraints and growing administrative demands, California State University has built a centralized approach to managing workflows across the nation’s largest four-year public university system. “With 22 campuses, it’s always a struggle to achieve continuity and consistency across the board,” says Karen Malone, operations analyst in the CSU Chancellor’s Office. Like many higher education environments, CSU faced “decentralized decision-making, deeply siloed departments, legacy processes that have been in place for decades, and staff with a…
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EdTech Magazine — Higher Ed (EN)